Delete your Roam Ready account
You can delete your account yourself in the Roam Ready app: open My Adventures → Account → Delete account. If you don't have the app installed, use the form below and we'll delete your account for you. We'll confirm by email and complete the deletion within 30 days.
Deleting your account is permanent and can't be undone. You'll immediately lose access to any saved, purchased or assigned adventures and the personal trip information attached to them.
What gets deleted
- Your sign-in account — you won't be able to sign back in, and signing in again would create a brand-new account.
- Your profile: name, email address and phone number.
- Your access to every adventure you own, were assigned, or were invited to.
- Your personal trip information: notes, checklists, expenses and budgets, personal itinerary changes, saved restaurants, packing and kit lists, and your conversations with Boon.
- Photos and documents you uploaded, including reservation attachments you added yourself.
- Everything this app saved on this device, including downloaded adventures and anything waiting to upload.
What we have to keep
- Purchase and order records (order number, trip number, amount and date) are kept for tax, accounting and fraud-prevention purposes, with your name and email removed.
- Adventures themselves are kept if other travellers still share them — your personal notes and changes are removed, but the shared itinerary belongs to everyone on the trip.
- Purchases made through our store are also held by our payment and storefront provider under their own retention rules.
Request deletion
Questions? Email support@roamreadytrips.com. See our Privacy Policy.